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General terms of sale

Seller’s identity: Ballot Flurin Apiculteurs S.A.S.
Company with capital of 200 000,00 euros. Business registration no.: 388 150 906.
Spa & shop: Le Pavillon des Abeilles, 23 bis, avenue du Mamelon Vert, 65110 Cauterets, France.
Laboratory: La Miellerie - 61, chemin des Balas, 65700 Lahitte-Toupière, France.
Office and shipping: 75, place Lagardère, 65700 Maubourguet, France.

The General Terms and Conditions of Sale are provided to all purchasers. Placing an order implies full acceptance of the terms
and conditions thereof.

Order : Each initial order must be accompanied by the bank account details. New orders shall only be
fulfilled if the purchaser is fully up-to-date with its obligations towards the seller. Any order amendment or cancellation
requested by the purchaser may only be taken into account if it has been received by the seller prior the dispatch of the
products.


Reservation of title : Notwithstanding the provisions of Article 1583 of the Civil Code, the products shall be owned by the seller
under all circumstances up until payment in full by the purchaser in accordance with Act no. 67-563 of 12 May 1980.


Delivery : The goods shall be transported under the recipient’s liability, even if they are sent free of charge. Please check the
quantities and condition of the products delivered. For all disputes or anomalies relating to the delivery, the purchaser and the
recipient shall be responsible for making precise reservations on the carrier’s delivery form in the carrier’s presence. Refrain
from using the wording “subject to unpacking” which has no legal force. The recipient must notify the carrier by registered letter
within 48 hours following the delivery and provide a copy to the seller of the carrier’s receipt stating the reservations made.
The delivery costs shall be borne by the recipient and shall be invoiced in addition. Carriage-paid: For Metropolitan France, the
recipient may be released from postage costs in accordance with the pricing terms and conditions and amount of its order. The
costs shall consequently be borne by Ballot-Flurin.


Preservation : Our products carry best before date. Ensure that you rotate your stock (FIFO) and renew it frequently. Our
products must be kept outside of sunlight in a dry and cool environment (optimum temperature 15°C - except for fresh products
(pure royal jelly) which should be kept at temperatures between 0°C and 4°C). The purchaser has a compulsory time limit of
eight days following the delivery of any order to notify the seller regarding any complaint and he will be responsible for providing
any proof relating to the existence of these findings.
Any product return must be carried out with the seller’s prior written consent. The costs and liabilities for returns shall be
exclusively borne by the purchaser. Any return accepted by the seller shall be subject to a credit note in aid of the purchaser or
shall be replaced by the seller to the exclusion of any compensation and damages.


Availability : In view of the rareness of biological products, the “wild” aspect of the honey harvest and complexity of laws
and regulations, we cannot guarantee the permanent availability of the products offered. In the event of an order, which
is partially or totally not fulfilled, no compensation shall be granted to the seller.
Prices: The products shall be sold at the applicable prices when the order is placed. They may change based on economic and taxation
data. Customs duties or taxation for deliveries outside France shall be borne by the purchaser.

1/ A basic rate for traders registered with the Trade and Companies Register: the sale of Ballot-Fluin products is intended for traders specialising in biological products, dietary food and naturopathy, cosmetics and health. All new traders must be approved by Ballot-Flurin. The trader
must order complete batches based on the basic rates.

2/ A wholesale price targeted at distribution professionals for the aforementioned clients. Any new wholesaler must commit to observe Ballot-Flurin’s commercial policy. Orders must be placed for at least a thousand euros (€1,000) and the wholesaler must order complete batches predefined in its rates.

3/ A detailed rate for individuals who obtain supplies directly from our stores.


Payment terms : The total amount of the order for individuals in France and abroad by cheque or credit card. For professionals
◆ in France: by magnetic LCR directly deposited by bank transfer within 30 clear days. A 2% discount will be applied for
payment in cash.

◆ Outside of Metropolitan France (Overseas departments and territories), any order must be accompanied by
a fixed down payment representing half of the value and the remaining balance must be paid within 15 days following receipt of
the goods.

◆ Abroad (outside Overseas departments and territories), payment in cash in Euros for each order. A 2% discount
will be applied for payment in cash.
Any amount unpaid by any client, whether an individual or a professional, on the set due date shall automatically give rise,
subject to no prior notice, as an exception to Article 1153 of the Civil Code, to the payment of late payment interest at a rate at
least equal to three times the statutory interest rate. Such interest shall commence on the due date up until payment. The
purchaser shall pay all costs incurred as a result of collection proceedings.
For any late payment, in the event of absence to respond or perform, further to the seller’s reminders, the latter may suspend
all orders in progress for any client, whether individuals or professionals, without prejudice to any other legal remedies.
All sales concluded by Ballot-Flurin shall be governed by French law and any dispute shall be exclusively referred to the Tarbes
Court (France).

  • Fast delivery

  • Secure payments

  • Order and return guarantee

Copyright © 2016 Ballot-Flurin. All rights reserved.